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Mumford Heating Services Complaints Procedure


Mumford Heating Services complaints process is only available to customers who have had work undertaken by us.


In the unfortunate event that you are dissatisfied with the work undertaken by Mumford Heating Services, you should first take action by raising the matter in writing and sending this to us via email or by post.


You must include in your correspondence, information regarding your complaint, any photographs to support your complaint and how you wish your complaint to be rectified. We will then be able to advise you on the next steps.

You can contact us via:


We take all complaints seriously and strive to maintain good relationships with our customers and a high rate of customer satisfaction. Please contact us as soon as possible to give us the opportunity to rectify any issues that we may be liable for.

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